Privacy policy

Identity details you provide at onboarding (name, date of birth, address, country, phone and email), verification documents you upload, transaction records, device and session information, and support messages.

To verify your identity, operate your accounts and cards, process transfers, detect fraud, send security and transaction notifications, and answer support requests.

Verification documents are stored in private encrypted storage accessible only to you and authorised reviewers. Transaction PINs and confirmation codes are stored as one-way hashes and can never be read back.

We share data with payment, card and identity partners strictly where needed to deliver a service you requested, and with authorities where legally required. We do not sell personal data.

You can access and correct your profile in the app, download your statements, and request deletion of data we are not legally required to retain. Contact support to exercise any right.